Effective Date: April 24, 2024
Acupuncture Care Alliance (“ACA,” “we,” “our,” “us”) is a 501(c)(3) nonprofit research organization. This Privacy Policy explains how we collect, use, and protect information on our website, acupuncturecare.org. Our site supports nonprofit research communications, donations, and general inquiries. We do not provide individualized medical care or medical advice, and our site is not intended to collect personal medical information.
1) Scope
This policy applies to information collected through our website and related online features (contact forms, donation widgets, and analytics). It does not cover external sites we link to or third‑party platforms we do not control.
2) What we collect
- Contact details you provide: If you email us or submit our contact form, we may collect your name, email, organization, and the message you send. Please avoid including medical or sensitive personal information in free‑text fields.
- Donation‑related information: When you donate via our third‑party provider (e.g., Donorbox), you may provide name, email, and payment details directly to that provider and/or its payment processors. ACA does not store full payment card information.
- Technical and usage data: We may collect IP address, device/browser type, pages visited, and timestamps through cookies and similar technologies to operate and improve the site. See our Cookie Policy for details.
- Aggregate analytics: We use aggregate, non‑identifying information to evaluate site performance and content about nonprofit research.
3) How we use information
- Website operations and security: To run and secure the site, troubleshoot, and prevent abuse.
- Communications: To respond to inquiries regarding nonprofit research, governance, partnerships, media, and donations.
- Donations: To process donations and send required confirmations/receipts via our donation platform.
- Analytics and improvement: To understand general usage (in aggregate) and improve content related to our nonprofit research mission.
- Compliance: To meet legal, regulatory, and nonprofit reporting obligations.
4) What we do not do
- We do not provide individualized medical care or medical advice.
- We do not request, require, or encourage you to submit personal medical information on this site.
- We do not sell personal information, and we do not share personal information for targeted advertising.
5) Cookies and similar technologies
We use cookies and similar technologies for essential operations, donation functionality, and aggregate analytics (e.g., Google Tag Manager, Google Analytics, Donorbox). See our Cookie Policy for details and your choices, including the Google Analytics Opt‑Out add‑on.
6) How we share information
We may share limited personal information with service providers who help us operate our website and nonprofit functions. These providers are allowed to use the information only to perform services on our behalf and must protect it:
- Hosting and infrastructure providers (website hosting, security, performance)
- Analytics and tag management (e.g., Google Tag Manager, Google Analytics)
- Donation platform (e.g., Donorbox and its payment processors)
- Email and communications tools (to respond to your inquiries)
We may disclose information when required by law, regulation, or valid legal process, or to protect our rights, users, or the public.
7) Data security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is fully secure; we cannot guarantee absolute security.
8) Data retention
We keep information only as long as necessary for the purposes described in this policy or as required by law. For example, general inquiries may be retained for up to 24 months; donation records may be retained longer to meet accounting and legal obligations (managed by our donation platform and/or payment processors).
9) Your choices and rights
- Contact and email: You may choose not to provide contact details. If you contact us, you can request that we delete your message(s) where permitted by law.
- Cookies: You can manage cookies via your browser settings and our Cookie Policy.
- Access, correction, deletion: You may request access to, correction of, or deletion of your personal information where applicable. We will respond consistent with applicable law.
10) Children’s privacy
Our website is not intended for individuals under 16. We do not knowingly collect personal information from children under 16. If you believe a child provided personal information, please contact us so we can remove it.
11) International visitors
Our site and servers are located in the United States. By using the site, you understand that your information may be processed in the U.S. and other countries, where privacy laws may differ from those in your jurisdiction. Where applicable, third‑party providers may use safeguards (e.g., standard contractual clauses) for international transfers—see their policies for details.
12) Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version and revise the effective date above. Your continued use of the site after changes take effect means you accept the updated policy.
13) Contact us
If you have questions about this Privacy Policy or our privacy practices, contact us at contact@acupuncturecare.org or use our Contact page.
Thank you for visiting Acupuncture Care Alliance.